One in three patients forced to chase NHS for scan and test results

https://www.telegraph.co.uk/news/2025/02/17/nhs-admin-errors-patients-chasing-scan-results-research

One in three NHS patients has been forced to chase results for X-rays, MRIs and other tests, research has revealed.

A joint report by three health policy think tanks has found a spate of administrative errors in the NHS is putting people off getting care when they need it.

These “frustrating” issues can seriously impact patient safety and will mean the Government fails to meet its backlog pledge, experts warned.

Other NHS admin failures included patients not being kept up to date about waiting times, receiving an appointment letter after the date it was supposed to have taken place and not knowing who to contact for help while waiting for care.

Source: Daily Telegraph

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